Some of the key attributes of our support model are:
- Accountability- We understand that our role in our customers business is one of absolute accountability. We “own” the success of the relationship and will invest our efforts in continuously improving our ability to delight our customers.
- 24 x 7 Monitoring Services – We will know before you do if there are any potential disruptions to our SaaS solution. We are always available to address emergencies.
- Access to Support – Our Support Center is available 8:00 EST to 8:00 EST x 5
- Training Support – We are here for you. We will conduct training and develop online guides to ensure the users get their full value from the Evolve HCM suite.